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Catalog Reference : ELRA-U-W0291
Help-desk emails dialogues Corpus
This is a large corpus containing 30,000 request–response email dialogues between customers and operators.
Dialogues are about user requests for technical assistance, inquiries about products and how to return faulty products.
A sub-corpus containing only two-turns concise dialogues has been extracted for further researches on automatic analysis and synthesis of responses. It represents 6,659 dialogues.
Production
Creation date :
2005
Applications
application Area :
Research
Contents
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written corpus
Number of languages
: Monolingual
Language(s) :
English
Saturday 23 November, 2024
Joint Copyright © 2008
ELRA
&
ELDA
Universal Catalogue 1.0.4
